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How to Download Your Instagram ZIP

To use Insta Insight Hub to discover who unfollowed or ghosted you, you’ll need to download your Instagram data ZIP file — but only the parts related to your Followers and Following. This guide will walk you through the steps for desktop and mobile.

⚠️ Always select JSON format and “All time”when exporting. Choosing HTML or limited dates may cause inaccurate results.

💻 Download from Laptop/Desktop

  1. Visit instagram.com/download/request
  2. Log into your Instagram account if asked.
  3. Enter your email and click Next.
  4. Select JSON format (not HTML).
  5. Under “What info do you want?”, choose Some information.
  6. From the list, check Followers and Following.
  7. In the time range, select All time.
  8. Click Request Download.
  9. Wait for Instagram to send you an email with the download link (may take a few minutes or hours).
    Link expires in a few days — download promptly.
  10. Save the ZIP file and upload it directly to Insta Insight Hub — no unzipping needed.

📱 Download from the Instagram App

  1. Open Instagram and go to your profile.
  2. Tap ☰ (top-right) > Account Center.
  3. Tap Your information and permissions > Download your information.
  4. Enter your email if asked, then tap Next.
  5. Select JSON format.
  6. Choose Some information.
  7. Select only Followers and Following.
  8. Pick All time in time range.
  9. Tap Request Download.
  10. Check your email for the download link and save the ZIP file.
    Don’t wait too long — the link will expire in a few days.
  11. Upload that ZIP directly to instainsighthub.com to get your insights.
🔒 Insta Insight Hub is 100% secure and browser-based — we never upload, store, or track your ZIP file.